I called them, asked could they give me a quote, at the time they were pretty jammed, but they did the nicest thing and moved another appointment just for me, they came at the exact time they said they would. Came and looked at the damage and repaired it the same day. It was so beautiful after they got done. If anyone is looking for heating/ac repair or installment these guys are the ones to call, and the best part is they're very professional. I just love the work and all around service.